Poker Room FAQs

Do you have poker bonuses or promotions?

We frequently hold different promotions and bonuses specially suited for your type of play. You may always visit our poker bonus page to find out about the current promotions we have available for you.

We will also send weekly emails reminding you about current tournaments, promotions and special events. Please make sure to include pokerhost @ secureblue3.com to your contacts, so our newsletters do not get sent to your junk mail.

Can I play at more than one poker table at a time?

You may play a maximum of ten tables at a time.

What action do you take against people using offensive language?

After the first offence, a player’s chat will be taken away. To get their chat back the player will need to send us an apology letter which will be forwarded to the Network. It will be upon the Network’s decision on turning the chat back on or disabling it for life.

Can I play for fun without opening an account?

You will need to create an account to be able to play for fun. It is a very simple process. You do not need to enter any credit card or banking details to play for fun.

Is your software unique or do other poker sites use it?

Poker Host is part of the Microgaming Poker Network, one of the biggest Poker networks in the world. This gives you the opportunity to play with thousands of people from all over the world as well as it ensures that there will always be lots of poker tables and tournaments to choose from.

Can I see what the game looks like before I start to play?

Yes. Simply download and install the client, login and select the table you would like to observe. We also have available a Flash Version of our poker software.

Why do I sometimes experience a slow or interrupted connection?

This could be due to many things: a server malfunction, modem failure, ISP failure or other problems with your PC or bandwidth. You may contact your internet service provider or system administrator for some of these inconveniences.

If I run out of chips, can I get some more?

Once you run out of play money chips, they will be automatically reset after 24 hours.

What is the rake amount?

The rake is a small percentage of every pot taken by a poker room as a commission fee. Please check the calculate rake page to find out more.

What is the definition of Raked Hands?

A raked hand is when a player is dealt cards in a hand at any stakes table, and the pot is raked a minimum of $0.25.

What is the definition of Qualifying Raked Hands?

Qualifying raked hands are those raked hands dealt at tables of a minimum of $0.25/$0.50 Pot Limit/No Limit or $1.00/$2.00 Fixed Limit.

What are Turbo, Super Turbo and Extreme Tournaments?

These are exciting, fast-paced versions of tournaments where the blinds levels increase very quickly. In Turbo tournaments, the blind levels increase every 6 hands. In Super Turbo tournaments, the blind levels increase every 4 hands. In Extreme Tournaments, the blind levels change every 2 hands.

If you have further poker, casino game or real money deposit questions, please speak with a poker cashier specialists by clicking on Live Help for immediate assistance.